Terms and Conditions of Mama TENS machine Hire

The Mama TENS machine will only be used by the person named on the hire form.
The hirer will have discussed and sought approval from their medical practitioner before using the Mama TENS.
The hirer will follow the instructions as provided and will use the machine under medical supervision.
The success of the Mama TENS machine cannot be guaranteed.
Return of the Mama TENS is the responsibility of the hirer. A prepaid registered post return satchel is provided for your protection. Liability transfers from the hirer to Australia Post only when the return satchel is ‘processed’ by Australia Post. Should mamatens.com.au not receive the returned TENS and Australia Post have no record of the item then the hirer shall be required to pay a replacement fee of up to $200.
Should the Mama TENS be lost or stolen you will be charged a replacement fee of up to $200.
Should the Mama TENS be returned damaged, contaminated with body fluids or with missing parts Mamatens.com.au reserve the right to charge additional fees for cleaning, repairs or replacements.
Please advise the office as soon as possible if you require extra time. Additional fees of $15 per week will apply if the Mama TENS is returned late.
Mamatens.com.au are not accountable for any injury or damage sustained as a result of misuse.

Hire Cancellation Policy

In the event of a hire cancellation PRIOR to the Mama TENS machine being despatched you will be refunded the full amount minus an administration fee of $10.
In the event of a hire cancellation AFTER the TENS has been despatched NO REFUND can be made.

Mama TENS contains electrical components and MUST NOT be used in water. Remove the Mama TENS machine before entering a bath or shower.
SHOULD NOT be used by persons with a cardiac pacemaker.
Persons with heart disease or epilepsy should seek approval from their doctor before use.
Electrode pads SHOULD NOT be applied internally or used on broken or cracked skin.
Electrode pads SHOULD NOT be placed on areas of the skin where normal sensation is absent.
Electrode pads SHOULD NOT be placed over the heart or chest, on the neck or head.
Keep out of reach of children and pets.
Electrical foetal monitoring may be affected by Mama TENS machine use. Please turn off Mama TENS if requested by your midwife or doctor.
Mama TENS is NOT to be used before 26 weeks gestation without prior consultation from your doctor (other than short test).